Transforming the Employee Experience for 200K Global Workforce
Senior Manager, UX — HRCILS
Oracle's 200,000-person global workforce relied on fragmented internal platforms. The company needed to integrate AI, modernize employee experience, and scale DEI initiatives — while navigating a global pandemic and hiring freezes..
The Challenge
Partnered with Global UX Leadership to define the enterprise-wide deployment of the Redwood Design System and Ask Oracle AI. Facilitated C-suite and SVP briefings, embedded Design Thinking into HR leadership strategy, and pioneered the expansion of DEI and ERG content across the global intranet. During a hiring freeze, personally contributed IC production to ship a bespoke customizable dashboard.
The Strategy
Spearheaded Ask Oracle AI integration, revolutionizing the digital workplace for 200,000 global employees
The Impact
Appointed Co-Communications Officer for Oracle Professional Asian Leadership (OPAL) — modernized digital presence and strategy across all Employee Resource Groups
Was promoted to Global Co-Chair for OPAL (7,500+ members)
Led DEI/ERG content expansion, significantly increasing discoverability across the global workforce
Delivered a bespoke customizable intranet dashboard during a critical hiring freeze
Facilitated executive working sessions embedding Design Thinking into C-suite and SVP strategic planning
Synthesized feedback from the Global Employee Survey and delivered insights to Executive Leadership
ENTERPRISE AI · INTERNAL PLATFORMS · DEI
Where it started…
Where it ended.
Multidisciplinary Leadership
Directed a diverse bench of designers, researchers, and content specialists, establishing a high-trust environment rooted in psychological safety. By fostering a culture of continuous growth and radical candor, I empowered the team to embrace data-driven experimentation and rapid product modernization.
100s of Participants
1000s of Responses
Global Representation
Data driven
From “Short-Order” to Strategic Partner
I overhauled our DesignOps architecture to transition a 30-person team from reactive requests to a proactive, real-time workflow. By institutionalizing Figma, Jira, and Wrike, I replaced fragmented stakeholder demands with a structured framework that established design as a respected, high-impact partner across the organization. This is one of many examples of my process improvements.
